Phone
+966 55745 1939 (KSA)
+86 136-1000-2757 (China)
Address
Riyadh Office: Building no.3758, Street Al Hillah, As Salhiyah District, Riyadh, KSA.
Jeddah Office: Building No.3623 Bab Al Khalil Street, An Nazlah Ash Sharqiyah District, Jeddah, KSA.
Guangzhou Office: Office No.1206-1207, Ruifu Building, Chigang North Road No.8, Guangzhou, China.
Contacting KRATER: Common Questions
Find answers to your questions about reaching out to us, including how to get in touch and what to expect.
What is the best way to contact KRATER?
You can reach us via email at sales@krater.com.cn or call us at +966 55745 1939 for Saudi Arabia or +86 136-1000-2757 for China.
How long does it take to receive a response?
We strive to respond to all inquiries within 24 hours during business days.
Can I visit your offices in person?
Yes, you can visit our offices in Riyadh, Jeddah, or Guangzhou. Please schedule an appointment in advance.
What types of inquiries can I make?
We welcome inquiries about our products, partnerships, and any customer service needs.
Do you offer support for international clients?
Absolutely, we provide comprehensive support for our international clientele, ensuring seamless communication.
How can I track my order status?
For order tracking, please contact our customer service team with your order details.